Call Reporting
Using Call Stats to Streamline Communication Across Platforms
At the end of the day, many customers use the Internet to research and the telephone to make personal contact. The Private Practice Media call reporting tools will help you monitor these calls as they align with your online presence.
With the Call Stats program, we provide your business with a toll free phone number that redirects to your office’s main line. This helps you track the calls that originate from your website alone, along with caller identification information. You can also utilize the Call Archiving tool, which will record calls that come through the system, available for review at a later date. Calls can also be generated with Click-to-Call, a system that lets browsers enter their phone number, sending a notification to your office to return a phone call. The full Call Reporting package, when integrated with Better Stats [link], gives you a full review of your integrated communication efforts.